Error: User is not authorised for Mail in Horde cPanel
If your server runs cPanel, you may see the following error when trying to access Horde via webmail. This occurs most frequently during server migrations and rebuilds. Here's what you need to do to fix it.

If your server runs cPanel, you may see the following error when trying to access Horde via webmail. You'll be able to log in now. However, this issue appears whenever you try to access a certain email account. This occurs most frequently during server migrations and rebuilds.
User
The Horde database may be damaged or require resetting, both of which could be the cause of the issue.
See if the database is damaged and fix it if it is.
The SQL query to verify the database is
mysqlcheck horde
The corrupt table will be highlighted. If so, please follow the below command to fix it. If the table horde alarms becomes corrupt, it will only be used as a point of reference. Substitute the correct name for the table.
myisamchk -r -o /var/lib/mysql/horde/horde_alarms.MYI
This ought to fix the problem. It's time to reset horde if the same notice keeps appearing. Ensure that you regularly back up your database.
mysqldump horde > horde.sql
The following command will reset the Horde.
/scripts/fullhordereset
Please contact our support staff at Future18 if you continue to experience problems, and we will do everything we can to assist you.
What's Your Reaction?






